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London TravelWatch

Nearly every train service in London is now less punctual vs this time last year

London TravelWatch responds to the latest Office of Rail and Road passenger performance statistics

Ticket offices

Ticket office consultation closes with over half a million responses received

The consultation on proposed changes to ticket offices has now closed with watchdogs London TravelWatch and Transport Focus having received 680,000 responses combined.

Ticket offices

460,000 responses to ticket office consultation with one week to go

With one week to go before the public consultation on proposed changes to ticket offices ends, London TravelWatch and Transport Focus have received more than 460,000 responses combined.

Ticket offices

London TravelWatch statement on ticket office consultation extension

Commenting on train company announcements to extend the ticket office consultation period up until Friday 1 September, Michael Roberts, Chief Executive of London TravelWatch, said:

Ticket offices

100,000 responses to rail ticket office consultation so far – public encouraged to have their say in final week

As the public consultation on proposed changes to ticket offices enters its final week, London TravelWatch and Transport Focus have received more than 100,000 responses.

Ticket offices

Have your say as rail ticket office consultation begins

Passengers are today (Wednesday 5 July) being asked for their views on the proposed closure of many ticket offices across England.

Kings Cross station entrance 1

Network Rail, LNER and TfL best transport providers for personal security says watchdog

London TravelWatch has ranked the capital’s transport providers according to their approach to improving personal security for passengers. 

Greater Anglia sign apologising for strikes at Liverpool Street station

Transport watchdog responds to summer travel disruption

Strike action on the railway and at airports through the summer likely to be very disruptive.

20230621 145224

Oyster card turns twenty

Transport for London has been celebrating two decades of the iconic Oyster card.


Transport watchdog on Elizabeth line success

As TfL officially marks one year of the Elizabeth line today (Monday 19 June) at an event in Thamesmead, the capital’s transport watchdog, London TravelWatch, comments:

Train tickets

Plans to scrap Day Travelcards - transport watchdog submits consultation response

15 million Day Travelcards were sold last year, highlighting that demand for this type of ticket remains very high.

London TravelWatch

Scrapping day travelcards - transport watchdog responds

The Mayor is exploring the option of withdrawing Day Travelcards. If withdrawn, Day Travelcards would no longer be sold or accepted by TfL.