News
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London TravelWatch welcomes three new members to board
Three new board members are now in place at London TravelWatch
£200,000 paid out in ‘device clash’ refunds could be tip of the iceberg warns transport watchdog
London’s transport watchdog repeated its warning to passengers today (8 May) not to get caught out by ‘device clash’ or else risk being overcharged for their travel.
Transport watchdog welcomes introduction of named lines on the London Overground
Michael Roberts, Chief Executive of the capital's transport watchdog, London TravelWatch, said:
Tricia Hayes CB appointed new Chair of London TravelWatch
London TravelWatch, the statutory transport watchdog for the capital, today (5th February) announced the appointment of Tricia Hayes as its new Chair.
London transport watchdog reacts to TfL fares freeze announcement
Reacting to the news today (19 January 2024) that TfL fares will be frozen for 2024-25, Michael Roberts, CEO of London transport watchdog London TravelWatch, said:
Transport watchdog on tube strikes
TfL has advised passengers to only travel 'if journey is essential' during planned RMT tube strikes next week (Sunday 7 to Friday 12 January 2024)
Most used stations - transport watchdog responds to latest ORR stats
All of the top ten most used rail stations are in London. The TfL Elizabeth line has clearly shaken up the rankings with Paddington, Farringdon and Tottenham Court Road all making the top ten.
Festive travel tips from London’s transport watchdog
Even the savviest of travellers forget things, especially at this busy time of year, so here’s a mix of reminders and handy tips from the London TravelWatch casework team.
London TravelWatch response to Elizabeth line incident, 7 December
Transport watchdog responds to serious incident that took place on Thursday 7 December.
On changes to fares and ticketing, from Sunday 3 December
Michael Roberts, Chief Executive of London TravelWatch says:
One in five LGBTQ+ people experienced hate crime on transport network in the past year
Our latest survey ‘Out In London – LGBTQ+ people’s safety on the London transport network’ reveals the extent of abuse, harassment and violence faced by the LGBTQ+ community when travelling in and around the capital:
- One in five (21%) survey respondents said they have experienced hate crime in the past year while travelling on public transport in London
- Four in five (82%) respondents change their behaviour or appearance to ‘fit in’ so they avoid abuse or harassment when travelling
- 65% of respondents who had experienced abuse or harm when travelling in London said bystanders witnessed the incident but did not intervene
- Many LGBTQ+ people we spoke to have little confidence or trust in the police, so incidents on London’s public transport network often go unreported