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London TravelWatch

London TravelWatch response to Elizabeth line incident, 7 December

Transport watchdog responds to serious incident that took place on Thursday 7 December.

Ticket barrier

On changes to fares and ticketing, from Sunday 3 December

Michael Roberts, Chief Executive of London TravelWatch says:

Man on London Underground platform with back to camera

One in five LGBTQ+ people experienced hate crime on transport network in the past year

Our latest survey ‘Out In London – LGBTQ+ people’s safety on the London transport network’ reveals the extent of abuse, harassment and violence faced by the LGBTQ+ community when travelling in and around the capital:

  • One in five (21%) survey respondents said they have experienced hate crime in the past year while travelling on public transport in London
  • Four in five (82%) respondents change their behaviour or appearance to ‘fit in’ so they avoid abuse or harassment when travelling 
  • 65% of respondents who had experienced abuse or harm when travelling in London said bystanders witnessed the incident but did not intervene
  • Many LGBTQ+ people we spoke to have little confidence or trust in the police, so incidents on London’s public transport network often go unreported