Our latest survey ‘Out In London – LGBTQ+ people’s safety on the London transport network’ reveals the extent of abuse, harassment and violence faced by the LGBTQ+ community when travelling in and around the capital:

• One in five (21%) survey respondents said they have experienced hate crime in the past year while travelling on public transport in London
• Four in five (82%) respondents change their behaviour or appearance to ‘fit in’ so they avoid abuse or harassment when travelling 
• 65% of respondents who had experienced abuse or harm when travelling in London said bystanders witnessed the incident but did not intervene
• Many LGBTQ+ people we spoke to have little confidence or trust in the police, so incidents on London’s public transport network often go unreported

London TravelWatch responds to the latest Office of Rail and Road passenger performance statistics

Commenting on train company announcements to extend the ticket office consultation period up until Friday 1 September, Michael Roberts, Chief Executive of London TravelWatch, said:

As the public consultation on proposed changes to ticket offices enters its final week, London TravelWatch and Transport Focus have received more than 100,000 responses.

Passengers are today (Wednesday 5 July) being asked for their views on the proposed closure of many ticket offices across England.