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Freedom of Richmond Borough

London TravelWatch vice-chair appointed Freeman of Richmond Borough

We’re very proud that London TravelWatch vice-chair, Alan Benson MBE, has been made Freeman of Richmond Borough.

Concerned man on the phone

Watch out! How your smart device can charge you twice on London transport

Do you have your mobile phone or another smart device connected to your bank account so you can travel without a second thought? This saves on the need to buy paper tickets or delve into your wallet for a debit or Oyster card.

Ticket Barriers Closed

How can the transport industry improve communications when strikes happen?

We asked our digital community if they were aware of strike action taking place on the transport network earlier this month.

Ticket Barriers Closed

Rail strikes (including associated TfL closures) from 1st - 9th October

The ASLEF, RMT and TSSA unions have announced strikes which will affect services provided by National Rail train companies and Transport for London services on 1, 5 and 8 October.


Eurostar phone lines to remain closed during September

Eurostar have advised that their phone lines will continue to remain closed during September as they are concerned that opening them at the end of August would mean that they would quickly become overwhelmed again by the numbers of passengers trying to contact them. 

Bus heading to Oxford Circus

Rail, bus and Tube strikes this week

Strikes across London will begin from Thursday 18 August with services affected on different modes until at least the morning of Sunday 21 August 2022

Bus and cyclists at night

Watchdog calls for TfL to scrap proposed cuts to the night bus on safety grounds

London TravelWatch today called for TfL to scrap changes to the night bus that would involve 1 in 5 night bus passengers having to change buses in the middle of the night, in some cases at a completely different bus stop.

Passenger using his mobile phone on the tube

Eurostar telephone helplines closed during August

Eurostar are closing their telephone lines during August whilst they try to catch up with their outstanding backlog of contacts. 

Ticket Barriers Closed

Rail strikes

The RMT recently announced a strike which will affect services provided by 15 National Rail train companies on 21, 23 and 25 June and Transport for London services on 21 June.