News

Reacting to the news today (19 January 2024) that TfL fares will be frozen for 2024-25, Michael Roberts, CEO of London transport watchdog London TravelWatch, said:

TfL has advised passengers to only travel 'if journey is essential' during planned RMT tube strikes next week (Sunday 7 to Friday 12 January 2024)

All of the top ten most used rail stations are in London. The TfL Elizabeth line has clearly shaken up the rankings with Paddington, Farringdon and Tottenham Court Road all making the top ten.

Even the savviest of travellers forget things, especially at this busy time of year, so here’s a mix of reminders and handy tips from the London TravelWatch casework team.

Our latest survey ‘Out In London – LGBTQ+ people’s safety on the London transport network’ reveals the extent of abuse, harassment and violence faced by the LGBTQ+ community when travelling in and around the capital:

• One in five (21%) survey respondents said they have experienced hate crime in the past year while travelling on public transport in London
• Four in five (82%) respondents change their behaviour or appearance to ‘fit in’ so they avoid abuse or harassment when travelling 
• 65% of respondents who had experienced abuse or harm when travelling in London said bystanders witnessed the incident but did not intervene
• Many LGBTQ+ people we spoke to have little confidence or trust in the police, so incidents on London’s public transport network often go unreported

Commenting on train company announcements to extend the ticket office consultation period up until Friday 1 September, Michael Roberts, Chief Executive of London TravelWatch, said:

Passengers are today (Wednesday 5 July) being asked for their views on the proposed closure of many ticket offices across England.

Strike action on the railway and at airports through the summer likely to be very disruptive.

15 million Day Travelcards were sold last year, highlighting that demand for this type of ticket remains very high.

After disruptive strike action on London Underground and national rail services this week, passenger watchdog London TravelWatch calls for an end to the disputes. More dates for strike action on trains are set for Saturday 18 and Thursday 30 March, as well as Saturday 1 April.