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London Underground train at Green Park station

London transport watchdog reacts to TfL fares freeze announcement

Reacting to the news today (19 January 2024) that TfL fares will be frozen for 2024-25, Michael Roberts, CEO of London transport watchdog London TravelWatch, said:

Elizabeth line roundel - Livepool Street

Most used stations - transport watchdog responds to latest ORR stats

All of the top ten most used rail stations are in London. The TfL Elizabeth line has clearly shaken up the rankings with Paddington, Farringdon and Tottenham Court Road all making the top ten.

London Underground train pulling into station in the snow

Festive travel tips from London’s transport watchdog

Even the savviest of travellers forget things, especially at this busy time of year, so here’s a mix of reminders and handy tips from the London TravelWatch casework team.

Man on London Underground platform with back to camera

One in five LGBTQ+ people experienced hate crime on transport network in the past year

Our latest survey ‘Out In London – LGBTQ+ people’s safety on the London transport network’ reveals the extent of abuse, harassment and violence faced by the LGBTQ+ community when travelling in and around the capital:

  • One in five (21%) survey respondents said they have experienced hate crime in the past year while travelling on public transport in London
  • Four in five (82%) respondents change their behaviour or appearance to ‘fit in’ so they avoid abuse or harassment when travelling 
  • 65% of respondents who had experienced abuse or harm when travelling in London said bystanders witnessed the incident but did not intervene
  • Many LGBTQ+ people we spoke to have little confidence or trust in the police, so incidents on London’s public transport network often go unreported
Greater Anglia sign apologising for strikes at Liverpool Street station

Passenger watchdog responds to latest round of disruptive strike action

After disruptive strike action on London Underground and national rail services this week, passenger watchdog London TravelWatch calls for an end to the disputes. More dates for strike action on trains are set for Saturday 18 and Thursday 30 March, as well as Saturday 1 April. 

London TravelWatch

'London deserves better' - passenger watchdog calls for fresh approach on strike deadlock

After prolonged disruption due to strike action over the festive period, passengers would have been hoping the new year would bring some reasons to be optimistic. 

Ticket Barriers Closed

Train travel this festive period (December 2022 and January 2023)

There will be strike action taking place this festive period.