Elizabeth line roundel - Livepool Street

Most used stations - transport watchdog responds to latest ORR stats

All of the top ten most used rail stations are in London. The TfL Elizabeth line has clearly shaken up the rankings with Paddington, Farringdon and Tottenham Court Road all making the top ten.

A spokesman for London TravelWatch said:

“It’s positive to see a post-pandemic recovery of sorts on the railway even after all the disruptive strike action that’s taken place this year.

“Passengers who use some of the busiest stations in the country including Liverpool Street, Paddington and London Waterloo will want to see much more reliable services in the year ahead. In the most recent rail industry ‘on time’ scores, punctuality on the TfL Elizabeth line actually got worse. This will be no surprise to passengers who have experienced some really challenging incidents recently.”

Notes to editors

The Office of Rail and Road's most used stations stats cover the period April 2022 to March 2023: https://www.orr.gov.uk/search-news/all-change-most-used-stations-elizabeth-line-shakes-top-10

The Office of Rail and Road performance stats we reference are the most recent, from July to September 2023.